Citing examples from several departments and agencies, Twitter released a guide for government and elections usage last week, covering the basics from what the social media network is and how to compose a tweet to more complex topics like live-tweeting events, constituent engagement and Twitter question and answer sessions.
Though individual federal agencies’ have used it to communicate to and with the public for a while now, Reddit is starting to get an influx of government consideration.
Wikimedia DC — the nonprofit regional Wikimedia chapter for the Washington, D.C., area committed to promoting the upkeep of Wikipedia’s public services — published a blog post Monday challenging congressional staffers to continue editing away on Wikipedia.
A new study from the Pew Research Center says social media hasn’t helped further public discourse. Is there anything agencies can do?
A Wikipedia monitoring tool called @congressedits makes it easier to identify potentially politically motivated edits. Advocates claim it can benefit the public.
The Federal Communications Commission hosted a panel of experts Thursday to talk about the challenges and ongoing need to make social media platforms more accessible to those with disabilities. But there was one group of representatives that was notably absent from the proceedings: the social media companies themselves.
Communication during emergencies has changed drastically in the past decade, evidenced by the use of tools like Twitter to spread important information during crises. Taking advantage of that shift, the House of Representatives passed legislation by vote of 357-19 Tuesday requiring the Department of Homeland Security to form a social media working group to provide guidance and preparedness for social media use should an attack occur.
As GSA’s DigitalGov enters its third year of existence, it aims to make socialgov “bigger, badder, better and bolder.”
The U.S. and United Kingdom are losing ground to Australia, Singapore, Japan and others as electronic government innovators, according to a new United Nations report. The Republic of Korea, meanwhile, retained the top spot for the third time in a row as the world’s most advanced nation in delivering government services electronically.
Years after many government departments and agencies began moving to social media, CIA made its first ever posts Friday on Twitter and Facebook, peeling away a bit of the agency’s veil of secrecy.
Federal agencies perform “very well” when using social media to service citizens, a newly released study said.
Time magazine released its annual list of the “140 Best Twitter Feeds” on Monday, and the federal IT and government community made an abbreviated appearance in the rundown.
In an effort to “unlock the collaborative genius” of citizens, the General Services Administration has launched its newest social media platform, News Genius.
Nicole Callahan, digital engagement strategist in the Office of Federal Student Aid at the Education Department, talks in this FedScoopTV interview about how to leverage external innovation.
Jason Townsend, deputy social media manager at NASA, talks in this FedScoopTV interview about tools NASA uses for both internal and external engagement.
The Food and Drug Administration is looking for another way to leverage social media to meet its mission needs. The agency posted a Sources Sought Notice on FedBizOpps in late February for use of social media that would give FDA another arm with which to monitor its risks in real time.
A new office within the Commerce Department has opened as a means to communicate with consumers, businesses and other stakeholders.
The White House has taken a page from “The West Wing” and Andrew Jackson and created its own virtual Big Block of Cheese Day on Jan. 29.
FedScoop compiled a list of great tweets about last night’s State of the Union. Some have great insight into the tech world, others are inspiring — and some just give you a good chuckle.
It’s the president’s fifth State of the Union address, but it’s a year of many firsts for the White House. With the user experience the White House has planned for those watching the SOTU online, a cushioned chair in the Capitol may no longer be the best seat in the house.