Agencies shine in new Twitter handbook for government and elections

Citing examples from several departments and agencies, Twitter released a guide for government and elections usage last week, covering the basics from what the social media network is and how to compose a tweet to more complex topics like live-tweeting events, constituent engagement and Twitter question and answer sessions.

Feds encouraged to test the waters on Reddit

Though individual federal agencies’ have used it to communicate to and with the public for a while now, Reddit is starting to get an influx of government consideration.

Congress, don’t stop editing Wikipedia

Wikimedia DC — the nonprofit regional Wikimedia chapter for the Washington, D.C., area committed to promoting the upkeep of Wikipedia’s public services — published a blog post Monday challenging congressional staffers to continue editing away on Wikipedia.

How agencies can avoid the ‘spiral of silence’

A new study from the Pew Research Center says social media hasn’t helped further public discourse. Is there anything agencies can do?

Twitter bots like @congressedits expose agency Wikipedia behavior

A Wikipedia monitoring tool called @congressedits makes it easier to identify potentially politically motivated edits. Advocates claim it can benefit the public.

Anti-social: Feds wonder why social media companies drag feet on accessibility issues

The Federal Communications Commission hosted a panel of experts Thursday to talk about the challenges and ongoing need to make social media platforms more accessible to those with disabilities. But there was one group of representatives that was notably absent from the proceedings: the social media companies themselves.

House passes DHS bill to enhance social media use in disasters

Communication during emergencies has changed drastically in the past decade, evidenced by the use of tools like Twitter to spread important information during crises. Taking advantage of that shift, the House of Representatives passed legislation by vote of 357-19 Tuesday requiring the Department of Homeland Security to form a social media working group to provide guidance and preparedness for social media use should an attack occur.

DigitalGov rolls out 3 new social media toolkits in quest for ‘social government’

As GSA’s DigitalGov enters its third year of existence, it aims to make socialgov “bigger, badder, better and bolder.”

U.S., U.K. slip in global e-government rankings

The U.S. and United Kingdom are losing ground to Australia, Singapore, Japan and others as electronic government innovators, according to a new United Nations report. The Republic of Korea, meanwhile, retained the top spot for the third time in a row as the world’s most advanced nation in delivering government services electronically.

CIA breaks its social media silence with a joke

Years after many government departments and agencies began moving to social media, CIA made its first ever posts Friday on Twitter and Facebook, peeling away a bit of the agency’s veil of secrecy.

Social government makes inroads with citizens

Federal agencies perform “very well” when using social media to service citizens, a newly released study said.

Politicos make a splash on Time’s ’140 Best Twitter Feeds of 2014′

Time magazine released its annual list of the “140 Best Twitter Feeds” on Monday, and the federal IT and government community made an abbreviated appearance in the rundown.

New crowdsourcing platform to improve public service

In an effort to “unlock the collaborative genius” of citizens, the General Services Administration has launched its newest social media platform, News Genius.

Education Department’s Nicole Callahan on leveraging external innovation

Nicole Callahan, digital engagement strategist in the Office of Federal Student Aid at the Education Department, talks in this FedScoopTV interview about how to leverage external innovation.

NASA’s Jason Townsend on technologies used for engagement

Jason Townsend, deputy social media manager at NASA, talks in this FedScoopTV interview about tools NASA uses for both internal and external engagement.

FDA seeks to up social media surveillance

The Food and Drug Administration is looking for another way to leverage social media to meet its mission needs. The agency posted a Sources Sought Notice on FedBizOpps in late February for use of social media that would give FDA another arm with which to monitor its risks in real time.

Commerce reaches out digitally

A new office within the Commerce Department has opened as a means to communicate with consumers, businesses and other stakeholders.

If you thought State of the Union was the big cheese, think again.

The White House has taken a page from “The West Wing” and Andrew Jackson and created its own virtual Big Block of Cheese Day on Jan. 29.

FedScoop’s best tweets from SOTU

FedScoop compiled a list of great tweets about last night’s State of the Union. Some have great insight into the tech world, others are inspiring — and some just give you a good chuckle.

What to expect in the State of the Union, 2.0

It’s the president’s fifth State of the Union address, but it’s a year of many firsts for the White House. With the user experience the White House has planned for those watching the SOTU online, a cushioned chair in the Capitol may no longer be the best seat in the house.

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