Ms. Cross is a seasoned human capital policy strategist specializing in global strategic workplace initiatives, quality of life programs, cultural transformation, diversity, and inclusion and employee engagement. Her background includes military personnel and federal civilian human resources management within the Department of Defense and the United States Intelligence Community. She served with the U.S. Army as both an enlisted soldier and commissioned officer.
Before moving to her current position as director of work/life and flexible workplace strategy at Consumer Financial Protection Bureau in January 2015, Ms. Cross served as senior HR solutions consultant and worklife advisor at the U.S. Office of Personnel Management. helping federal agencies develop leaders, attract and build a high quality public sector workforce to transform the agencies into high performing organizations.
Prior that she served as work/life and wellness program manager at the U.S. Department of Agriculture, where she was responsible for policy guidance, program oversight and new innovations and initiatives for alternate and flexible work arrangements, telework , employee assistance programs, health, wellness and fitness. She also served as diversity and inclusion strategic communications and initiatives chief for the Defense Intelligence Agency.
Her keen abilities in developing effective, strategic communications, marketing and outreach coupled with an unerring talent for strategic vision have made her highly sought after to lead cross-functional, government-wide and private industry policy projects, collaborative working groups and transformational initiatives.
Ms. Cross is a member of both the Office of Personnel Management's (OPM) Telework Advisory Board and the Telework Advisory Board Committee with the Mobile Work Exchange. In partnership with OPM on behalf of the White House Council on Women and Girls and the Federal Women's Program, she helped design an innovative workshop designed to bring together diversity, inclusion and human resources professionals from across the government to share strategic vision and value for integrating a flexible and supportive workplace. Ms. Cross served as executive sponsor and mentor for the Partnership for Public Service, Excellence in Government Fellowship Program. She regularly provides policy guidance, shares best practices and innovations with numerous Federal Agencies across the United States Government.
In 2013, she was named a Rising Star by WorldatWork's Alliance for Work-Life Progress for her professional leadership and contributions and received a Telework Driver Award in 2012 from the Mid-Atlantic Telework Advisory Committee. She is regarded as a thought leader across both public and private industry and is regularly featured as a Keynote presenter, Workshop Leader and Panel member for professional conferences and professional development events.