Agencies are adapting to changing workforce needs, and they need the freedom to integrate and adapt tools and applications. Learn how organizations are reimagining collaborative, agile and secure cloud environments to create a more productive workforce and better user experiences.

How agencies are embracing hybrid-work strategies and tools

Google Cloud’s Gary Danoff shares the benefits agencies reap when they embrace virtual collaboration platforms and best-practices for those implementing hybrid-work strategies.

Podcast

Enhancing online engagement with predictive analytics

Analytics expert Quinn Chasan looks at how interactive data on government websites, combined with predictive analytics, can help agencies improve the user experience.

Article

Agency IT chiefs see ways to improve mission services in pandemic

Twelve government and industry leaders discuss the opportunities to advance cloud, security and agility in government, during the pandemic and into the future.

Article

Smart investment decisions to improve citizen services beyond the pandemic

Federal and state agency leaders at Google Cloud’s Public Sector Summit discuss practical IT decisions that led to their greatest successes over the past year.

Article

USPS teams with Google Cloud for call center relief

Increased delivery competition from new carrier services like Amazon has the postal agency reinventing itself, and customer experience is “one of the bigger pain points.”

Report

How the pandemic changed the future of work for government agencies

Federal, state and local government leaders discuss how agencies are shifting to cloud- and AI-enabled tools that will better serve the mission.

Report

5 things to know about Google Workspace Enterprise for government

Whether working at home, in the office, or somewhere in between, Google Workspace is the best way to seamlessly and securely create, communicate and collaborate.