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Air Force's IT satisfaction has doubled

Since the start of the pandemic, the Air Force's IT satisfaction rating has more than doubled, according to acting Deputy CIO Arthur Hatcher. He said the service's IT customer satisfaction rating shot up from 21% to 48% in recent months because of the quick actions his office and others have taken to respond to the pandemic. “We think we’ve moved the needle in a short amount of time," Hatcher said. Billy Mitchell has more from Hatcher.

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DOD goes 'boutique' with data for AI

The Pentagon's Joint Artificial Intelligence Center, for once, is looking to think small. JAIC wants to create more “boutique” data sets to fit specific needs across every part of the military. “Smaller and smaller data sets are important,” Nand Mulchandani, JAIC’s acting director, said Tuesday. Jackson Barnett has the news.

CISOs play a big role in pandemic IT adoption

As agencies are adopting remote workforce technologies at a larger scale during the pandemic, it's requiring CISOs to become more involved in managing the adoption of that technology to keep it secure, said Adam Grandt-Nesher, director of the General Services Administration’s Infrastructure Optimization Center of Excellence. “I would argue that this is also a reskilling effort: introducing agencies to how acquisition can be done in a way that allows them to accelerate their response and meet challenges without exposing the agency to risks of corruption,” he said. Dave Nyczepir has more

Cyber Command is going on tour

The Department of Defense has sent personnel abroad to hunt for malicious software that adversaries may be using against U.S. voting infrastructure or networks prior to Election Day. Gen. Paul Nakasone said that Cyber Command personnel would be deployed as part of a plan to allow defensive cyber-operators from the Pentagon to identify malware targeting other countries' networks and systems. Similar attacks could later be used for attempted intrusions aimed at disrupting American technologies. Shannon Vavra has more on CyberScoop.


NOAA CIO on how the crisis is driving agility

NOAA Fisheries’ Roy Varghese discusses how the agency is bringing science and technology together to manage the nation's natural resources and ecosystem. That includes prioritizing cybersecurity and contingency planning to ensure continuity of mission. “When you're talking about 4,000 people working at 4,000 different locations, our security posture is very different,” says Varghese. He shares what his team is doing to infuse modern technologies like AI, ML and data science to the mission. Listen to the full conversation.

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