Improving constituent access through AI

The State of Illinois' Brandon Ragle joins AI experts to discuss their use of AI and ML to quickly analyze and automate a number of processes and respond to constituent demands on a larger scale.

Improving constituent engagement

Illinois is one of many states using AI to better direct consumers to information and services. Brandon Ragle and Google Cloud leaders Denise Winkler and Alexis Bonnell discuss how states are improving UX.

Improving mission services through AI

Agencies like NOAA have been using AI for years. But recent changes in technology have made it possible for them to take greater advantage of both structured and unstructured data deliver better mission outcomes.

How federal and state agencies are meeting the mission with AI

The past year has been a testbed for a lot of innovation in the public sector. Technology evangelist Alexis Bonnell shares those use cases that stood out to her the most.

AI and ML help government safety nets scale during pandemic

Google's Denise Winkler discusses how the Illinois Dept. of Unemployment overcame overwhelming information requests by using intelligent agents.

Agencies push to a new normal with the power of artificial intelligence

The pandemic could have brought agencies to their knees with citizen requests, but IT leaders are leaning into AI and ML tools to support the mission.