Improving constituent access through AI
The State of Illinois' Brandon Ragle joins AI experts to discuss their use of AI and ML to quickly analyze and automate a number of processes and respond to constituent demands on a larger scale.
Improving constituent engagement
Illinois is one of many states using AI to better direct consumers to information and services. Brandon Ragle and Google Cloud leaders Denise Winkler and Alexis Bonnell discuss how states are improving UX.
How federal and state agencies are meeting the mission with AI
The past year has been a testbed for a lot of innovation in the public sector. Technology evangelist Alexis Bonnell shares those use cases that stood out to her the most.
AI and ML help government safety nets scale during pandemic
Google's Denise Winkler discusses how the Illinois Dept. of Unemployment overcame overwhelming information requests by using intelligent agents.
For artificial intelligence, most of the work comes after launch
Though building AI applications is difficult, operationalizing a tool and monitoring behavior is where the real work begins, says Google Cloud’s Andrew Moore.