automation Archives

ICE agents approach a house before detaining two people on Jan. 13, 2026 in Minneapolis, Minnesota. (Photo by Stephen Maturen/Getty Images)

ICE’s IT shop eyes more automation, embraces AI chatbot

CIO Dustin Goetz said the agency is using Stella, an AI chatbot, to help do the work of lower-level roles in cybersecurity, service desk and administrative functions.

Jan 22, 2026 By Lindsey Wilkinson

Abstract art of AI and Cloud — Image: Giannina Vera, Scoop News Group

From experimentation to efficiency: Ensuring AI delivers for the government workforce

Why LucidPoint’s collaborative approach, in partnership with AWS, helps agencies accelerate automation and AI to solve key business challenges and optimize cloud spend.

Jul 23, 2025 By Mike Fontaine

US Commerce Secretary Howard Lutnick testifies during a House Appropriations Subcommittee hearing on fiscal year 2026 budget requests for the Department of Commerce on Capitol Hill in Washington on June 5, 2025. (Photo by OLIVER CONTRERAS/AFP via Getty Images)

Lutnick points to tech modernization plans as lawmakers question NWS staffing levels

Modernizing technology, centralizing data, and automation were among plans floated by Lutnick in response to bipartisan concern over National Weather Service staffing.

Jun 9, 2025 By Madison Alder

Deloitte’s Brandon Gressett on government’s automation evolution

Brandon Gressett | Senior Manager | Deloitte

May 14, 2025 By Scoop News Group

Anika Systems’ Chris Bolin talks about the impact of intelligent automation

Chris Bolin | Senior Intelligent Automation Architect | Anika Systems

May 9, 2025 By Scoop News Group

How paperless government is redefining citizen service delivery

Going paperless isn't just about ditching printers and file cabinets. It's about rethinking government from the ground up to meet the needs of a digital-first society.

Apr 22, 2025 By Brian Chidester

RPA Robotic process automation innovation technology concept. Wireframe hand turning a knob and selecting RPA mode. Intelligent system automation. AI. Artificial intelligence. Vector illustration

GSA touts new procurement automation tool

Agency officials tell FedScoop that the CODY bot is now ready for use across the federal government.

Apr 14, 2025 By Caroline Nihill

Natalie Buda Smith, director of digital strategy at the Library of Congress, and Jill Reilly, the National Archives and Records Administration’s digital engagement director, participate in an SNG Live event on March 27, 2025 in Washington, D.C. (Scoop News Group photo)

Federal archival digital teams look to upskill staff amid governmentwide workforce changes

Library of Congress and National Archives and Records Administration experts discuss how they’re adjusting to staff upheaval while embracing automation.

Mar 31, 2025 By Caroline Nihill

Embracing AI and automation to improve document-based processes

Hyperscience CEO Andrew Joiner describes how AI-driven document solutions can modernize government operations, deliver services faster, and more reliably and accurately.

Dec 3, 2024 By Scoop News Group

How automation and AI are streamlining traditional government IT modernization

A new report highlights how automation and process mining tools give agencies, including USDA, IRS and the U.S. Navy, new abilities to modernize operations.

Mar 20, 2024 By Scoop News Group