The strategic plan discusses expected improvements to the agency's retirement services division, which is still experiencing a massive backlog of applications.
Each year, the National Security Agency hosts the Codebreaker Challenge – an annual cryptanalysis and reverse engineering event that gives U.S. students a hands-on experience working with…
In late 2021, the Biden administration issued landmark citizen- and customer-experience-focused policy items: the President’s Management Agenda and the Executive Order on Transforming Federal Customer Experience and…
The silhouette of US engineer and NASA astronaut Megan McArthur is seen past the NASA logo in the Webb Auditorium at NASA headquarters in Washington, DC. (Photo by STEFANI REYNOLDS/AFP via Getty Images)