Federal CIO says Digital Services Playbook and user research key to CX push
Clare Martorana explains how OMB, GSA and USDS have worked to improve the provision of digital services centered on five core life experiences.
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Modernization
Interior CIO says outdated policymaking hampering adoption of new tech
“What holds federal agencies back often is on the front end with policies, processes and information systems that are antiquated."
Digital accessibility requires a proactive government
A new study emphasizes the need for public sector leaders to move beyond the regulatory requirements of accessibility—ensuring digital services and CX are more equitable across the…
Matt Rosendale to lead House VA tech modernization subcommittee
Th lawmaker will lead congressional scrutiny of the agency’s technology systems.
Oracle Cerner EHR system at VA, DOD and Coast Guard hit with network issues
The degraded service affected all locations using the EHR on Monday and Tuesday, according to a VA spokesperson.
GSA rolls out pilot federal co-working space with new tech for hybrid telework
Federal employees are able to reserve time periods in the new Workplace Innovation Lab ranging from a single hour to entire weeks.
Data explosion prompts agencies to look at advanced e-discovery platforms
A new report highlights how modern, cloud-based e-discovery tools allow agency leaders to tap into the full potential of their data.
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Centers for Medicare and Medicaid Services CIO expects agency to move claims management systems to the cloud
Rajiv Uppal says the HHS department has so far moved over 90 of its 200+ IT systems away from agency-managed data centers.
FAA awards 15 prime contracts as part of $2.3B systems engineering procurement
The procurement is intended to support the agency’s NextGen IT modernization progam.
NASA targeting launch of $2B NCAPS contract vehicle for late February
The space agency says it hopes to start accepting bids from prospective offerors "on or about February 28".
Mud, sweat and data: The hard work of democratizing data at scale
Effective decision-making starts with managing and analyzing surges of data across agency leaders, teams, and missions.