Federal CIO says Digital Services Playbook and user research key to CX push
Clare Martorana explains how OMB, GSA and USDS have worked to improve the provision of digital services centered on five core life experiences.
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Modernization
Oracle Cerner EHR system at VA, DOD and Coast Guard hit with network issues
The degraded service affected all locations using the EHR on Monday and Tuesday, according to a VA spokesperson.
GSA rolls out pilot federal co-working space with new tech for hybrid telework
Federal employees are able to reserve time periods in the new Workplace Innovation Lab ranging from a single hour to entire weeks.
Data explosion prompts agencies to look at advanced e-discovery platforms
A new report highlights how modern, cloud-based e-discovery tools allow agency leaders to tap into the full potential of their data.
Centers for Medicare and Medicaid Services CIO expects agency to move claims management systems to the cloud
Rajiv Uppal says the HHS department has so far moved over 90 of its 200+ IT systems away from agency-managed data centers.
FAA awards 15 prime contracts as part of $2.3B systems engineering procurement
The procurement is intended to support the agency’s NextGen IT modernization progam.
NASA targeting launch of $2B NCAPS contract vehicle for late February
The space agency says it hopes to start accepting bids from prospective offerors "on or about February 28".
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Mud, sweat and data: The hard work of democratizing data at scale
Effective decision-making starts with managing and analyzing surges of data across agency leaders, teams, and missions.
State Department aims to balance security, user experience in network modernization program ‘Tron’
With Tron, State Department CIO Kelly Fletcher wants to improve connectivity and user experience while bolstering the department's cybersecurity with a zero-trust architecture.
Consolidated Appropriations Act includes $50M for Technology Modernization Fund
The legislation also allocates funding for specific IT modernization projects at a range of agencies including the Department of Justice.
White House sets June 2024 deadline for digitization of agency records
Federal agencies will have until June 30, 2024 to move away from the use of paper records.