The 2025 American Customer Satisfaction Index study found rising customer satisfaction with USDA, State, SBA and other agencies engaged in various tech initiatives.

The legislation from Sens. Warner and Hawley tasks the Labor Department with delivering a quarterly report on agency and private-sector layoffs linked to AI.

The agency is poised to play a big role in the White House AI Action Plan, though some worry “worker-first” language won’t actually mitigate job loss.

The office is hoping that deferred resignations and RIFs will do the trick.

Under the executive order, agency heads are required to modify or rescind internal regulations that interfere with intra- or inter-agency sharing of unclassified data within 30 days.

One year after the White House released its landmark EO, agency tech leaders assess what’s working with AI and what’s coming next.

Mangala Kuppa | CTO & Chief AI Officer | Dept. of Labor

To keep pace with the demands of a transforming jobs market, the Labor Department must keep driving forward with modernization efforts, now-former CIO Gundeep Ahluwalia said.

In a note to staff, Ahluwalia called the department's biggest accomplishment during his tenure its "ability to attract talent and create leaders."

The GSA and Labor Department say the move from Benefits.gov will comply with a 2021 executive order and align a goal to make USA.gov a “federal front…