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Erin M. Collins

Erin Collins, national taxpayer advocate, speaks during a subcommittee hearing on “Internal Revenue Service: Narrowing the Tax Gap and Improving Taxpayer Services,” on Capitol Hill in Washington, D.C. on May 19, 2021. (Photo by SARAH SILBIGER/AFP via Getty Images)

National Taxpayer Advocate pins some IRS modernization blame on procurement hurdles

In an annual report to Congress, Erin M. Collins details myriad IT acquisition issues the tax agency faces as it attempts to shift away from paper-based processes.
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