Generative AI use is ‘escalating rapidly’ in federal agencies, GAO finds
The congressional watchdog examined 11 agencies, finding 250 additional generative AI use cases from 2023 to 2024.
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Government Accountability Office (GAO)
SSA’s IT board failed to properly oversee operations investments, watchdog says
The agency did not have defined procedures to review nearly $2 billion in IT investments in fiscal 2024, a fact the GAO called “concerning.”
House lawmakers target SBA IT modernization in bipartisan bill
The legislation calls on the agency to implement 2024 GAO recommendations regarding an online certifications platform that was marked by delays and unreliable cost estimates.
The GAO flagged 10 ‘critical’ legacy IT systems. Years later, most haven’t been modernized
Just three of those 10 modernization projects have been completed, per the GAO, which revealed lackluster planning for most of those that remain.
Tech upgrades at State passport centers fueled customer service turnaround, GAO says
The watchdog looked at how the National Passport Information Center dealt with a post-pandemic call surge and the selling of fake appointments on social media.
Nuclear Regulatory Commission has IT recs to address amid Trump ‘reform’ of the agency
The GAO delivered six open priority recommendations to the NRC’s CIO weeks after an executive order called for changes aimed at accelerating the agency’s nuclear permitting process.
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Watchdog pushes IRS on stronger oversight of identity-proofing program
The GAO said the tax agency’s use of ID.me services needs improved documentation, as well as transparency around AI use.
Login.gov has one lingering data-security priority to address, watchdog says
The GAO said GSA’s single sign-on platform still needs to implement a policy for testing backup data.
National Credit Union’s AI regulatory oversight is limited in guidance, authority, GAO finds
The watchdog said the credit union regulator needs better model risk management guidance and is pushing Congress again to expand the agency’s regulatory authorities.
GAO thwarts DOGE attempt to set up a team in the watchdog; DOGE could target OPM breach identity protections
The congressional watchdog told staff it’s “not subject to DOGE or Executive Orders” after the White House efficiency group attempted to set up shop within the agency.