The facade of the Internal Revenue Service building is seen in Washington, D.C., on Sunday, May 18, 2025. (Photo by Wesley Lapointe/For The Washington Post via Getty Images)
The tax agency slimmed down its strategic IT initiatives from 23 to nine and has promised to release “new strategic plans” for the work within a year,…
Replacing a 20-year-old system with a new product called Phoenix should help the independent IRS body more efficiently manage its ever-growing caseload.
Erin M. Collins, National Taxpayer Advocate for the Taxpayer Advocate Service, attends a House Committee on Oversight and Reform hearing on Oct. 7, 2020 in Washington, D.C. (Photo by Toni L. Sandys/Getty Images)
Erin Collins, national taxpayer advocate, speaks during a Financial Services and General Government Subcommittee hearing on May 19, 2021 in Washington, DC. (Photo by Sarah Silbiger/Getty Images)
In a new report, Erin M. Collins calls on Congress to allow the tax agency to reallocate funds from its enforcement budget to its modernization program.