People use IRS Direct File at the Internal Revenue Service Building on April 05, 2024 in Washington, DC. (Photo by Tasos Katopodis/Getty Images for Economic Security Project)
The legislation would make the free electronic filling tool a permanent program and bar the Treasury secretary from sabotaging it through other agreements.
Erin Collins, national taxpayer advocate, speaks during a subcommittee hearing on “Internal Revenue Service: Narrowing the Tax Gap and Improving Taxpayer Services,” on Capitol Hill in Washington, D.C. on May 19, 2021. (Photo by SARAH SILBIGER/AFP via Getty Images)
In an annual report to Congress, Erin M. Collins details myriad IT acquisition issues the tax agency faces as it attempts to shift away from paper-based processes.
The facade of the Internal Revenue Service building is seen in Washington, D.C., on Sunday, May 18, 2025. (Photo by Wesley Lapointe/For The Washington Post via Getty Images)
The tax agency slimmed down its strategic IT initiatives from 23 to nine and has promised to release “new strategic plans” for the work within a year,…
Replacing a 20-year-old system with a new product called Phoenix should help the independent IRS body more efficiently manage its ever-growing caseload.
Erin M. Collins, National Taxpayer Advocate for the Taxpayer Advocate Service, attends a House Committee on Oversight and Reform hearing on Oct. 7, 2020 in Washington, D.C. (Photo by Toni L. Sandys/Getty Images)
Erin Collins, national taxpayer advocate, speaks during a Financial Services and General Government Subcommittee hearing on May 19, 2021 in Washington, DC. (Photo by Sarah Silbiger/Getty Images)
In a new report, Erin M. Collins calls on Congress to allow the tax agency to reallocate funds from its enforcement budget to its modernization program.