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National Taxpayer Advocate

People use IRS Direct File at the Internal Revenue Service Building on April 05, 2024 in Washington, DC. (Photo by Tasos Katopodis/Getty Images for Economic Security Project)

Bill backed by 160 Democrats seeks rebirth of IRS’s Direct File

The legislation would make the free electronic filling tool a permanent program and bar the Treasury secretary from sabotaging it through other agreements.
Erin Collins, national taxpayer advocate, speaks during a subcommittee hearing on “Internal Revenue Service: Narrowing the Tax Gap and Improving Taxpayer Services,” on Capitol Hill in Washington, D.C. on May 19, 2021. (Photo by SARAH SILBIGER/AFP via Getty Images)

National Taxpayer Advocate pins some IRS modernization blame on procurement hurdles

In an annual report to Congress, Erin M. Collins details myriad IT acquisition issues the tax agency faces as it attempts to shift away from paper-based processes.
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