shared services Archives

Maria Roat, Margie Graves, Suzette Kent and Erie Meyer sit at a long table in a hearing room on Capitol Hill. — Maria Roat, Margie Graves, Suzette Kent and Erie Meyer appear at a hearing before the Cybersecurity, Information Technology, and Government Innovation on April 29, 2025. Roat and Graves are former deputy federal CIOs, Kent was the federal CIO under the first Trump administration, and Meyer was previously the chief technologist at the Consumer Financial Protection Bureau and Federal Trade Commission. (Photo by Madison Alder)

Former federal technologists highlight TMF, shared tech solutions amid DOGE push

While lawmakers and panelists agreed IT modernization should be bipartisan, DOGE loomed over the discussion.

Apr 30, 2025 By Madison Alder

Clare Martorana gives a keynote at the 2017 Global Wellness Summit. (Global Wellness Summit photo)

White House to coordinate TMF, FCSF funding of shared services

Insights from projects supported by the two IT funds will be used to improve and create new shared services.

Jun 10, 2022 By Dave Nyczepir

OPM was quietly redesignated the point office for HR shared services

OPM now leads governmentwide HR shared services from enterprise resource planning platforms to point solutions.

Apr 28, 2022 By Dave Nyczepir

Barack Obama waves alongside U.S. Senate Candidate Democrat Robin Carnahan during a fundraiser in Kansas City, Missouri, July 8, 2010. (SAUL LOEB/AFP via Getty Images)

USA.gov to serve as ‘digital federal front door’ to shared services

The executive order signed Monday directs GSA to revamp some of the key portals citizens use to interact with government.

Dec 13, 2021 By Dave Nyczepir

Sonny Hashmi speaks in 2015, then as CIO of GSA. (FedScoop)

GSA planning to lend tech, acquisition expertise to support scaling TMF

Personnel from the Centers of Excellence and Presidential Innovation Fellows program may be tapped for project evaluation improvements after the TMF received $1 billion for pressing modernization…

Apr 12, 2021 By Dave Nyczepir

Chris Krebs, DHS — Chris Krebs speaks Oct. 18, 2018, at CyberTalks in Washington, D.C. (FedScoop)

Krebs to Congress: Empower CISA’s shared services office

The cybersecurity agency's QSMO could centralize common, internet-facing services like email for all 101 civilian agencies, says the agency's former director.

Feb 11, 2021 By Dave Nyczepir

HHS officially named shared service provider for grants management systems

The department had the steepest hill to becoming the fourth initial QSMO because it lacked a preexisting shared services model like the others.

Jan 11, 2021 By Dave Nyczepir

Breaking the cycle: Modernizing the federal payroll systems

In an exclusive op-ed, GSA Administrator Emily Murphy explains how NewPay is breaking the cycle of using separate, stand-alone legacy payroll systems that have outgrown the federal…

Dec 17, 2020 By Emily Murphy

Federal efforts to get agencies using shared IT services appear to be working

Platform-as-a-Service and Infrastructure-as-a-Service solutions are on the rise, according to the Professional Services Council.

Nov 9, 2020 By Dave Nyczepir

cybersecurity incident, bug, vulnerability, malware — (Getty Images)

CISA’s first shared-services offering is delayed by protest

The award of the vulnerability disclosure policy (VDP) platform contract is under protest from HackerOne.

Nov 2, 2020 By Dave Nyczepir