Accenture’s Allison Horn on responsible AI’s role in federal workforce planning

Allison Horn, Global Lead for Talent Transformation at Accenture, discussed leveraging responsible AI for workforce planning and career development in federal agencies. She emphasized the importance of upskilling employees in AI to enable them to use the technology ethically and responsibly for career guidance. Horn highlighted the need for real-time data on skills and aspirations to create an agile workforce and for continuous sentiment analysis to understand employee needs. She also stressed the shift from annual surveys to continuous listening to enhance performance and planning, ensuring trust and ethical use of data.