FERC’s Kirsten Dalboe on the power of prioritizing digital user experience
Kirsten Dalboe, Chief Data Officer for the Federal Energy Regulatory Commission, shares how the agency is prioritizing user experience in digital services. She also discusses how innovation, workforce development and cultural management enable agencies to serve their missions in the digital age.
USPTO’s Kelly Cox discuses how IT investments are shifting
Kelly Cox | Deputy Director, Enterprise Infrastructure & Delivery Office | USPTO
