GAI’s Shane Kigin on the power of automation to improve the Navy’s HR workflows

Shane Kigin, director of automation solutions at Government Acquisitions, Inc. shares his experience integrating UiPath’s automation software into the U.S. Navy’s HR directorate NAV-M1. In his prior position, he saw a need to improve collaboration and administrative support in the process of HR review of sailor-submitted pdf forms and other material. Kigin said the solution they found allowed developers to focus more on automation tools and less on administration. Once integrated, the tool would kick-back documents that were missing information and approve those that were complete, which resulted in improved employee workflows and allowed the HR directorate to provide better customer service.