GSA’s Dave Shive on AI’s role in elevating federal employees

Dave Shive, CIO of the General Services Administration (GSA), discussed leveraging AI to enhance decision-making at the network edge, emphasizing the importance of people. GSA has created a prototyping space to test AI, increasing efficiency and elevating employees to higher analytical roles. Shive also highlighted GSA’s top priorities: advancing data governance, integrity and accessibility across systems. He noted that good IT practices and governance are crucial for AI success, ensuring data is used effectively and safely and allowing for incremental value increases over time.