Government agencies are under constant pressure to deliver public services that the private sector typically cannot. Adding to that pressure are the challenges agencies face in attracting and retaining specialized talent while also needing to modernize legacy human resource software tools.
In a new FedScoop panel discussion, two public sector technology specialists explore how modernizing human resource management systems can be a boon for agencies trying to keep pace with the evolving requirements for talent acquisition and development, workforce retention and improved analytics on human capital investments.
Campbell Webb, senior vice president of infrastructure and platform engineering at Workday — a leading provider of software-as-a-service enterprise resource planning solutions — says that today’s enterprise HR services need to be more agile to meet the evolving profile of hybrid and remote workers.
“[Agencies] need to be able to deploy updates quickly, whether they’re application updates, performance updates or even security updates. That needs to happen regularly with little disruption and very little downtime, given remote workers and hybrid workers could be online anytime, day or night,” he explains.
Campbell explains that modern SaaS platforms provide that level of availability, so agencies can update their HR platform to meet the changing nature of operations and program demands. That includes incorporating new operational processes, integrating modern payroll and benefits systems, or extending the platform with new capabilities to support the hybrid workforce.
Ty Enmark, principal and federal government advisory industry leader for KPMG, LLP — a premier provider of business and technology solutions across the federal government — adds that the value of a modern SaaS solution is its ability to integrate with agencies’ existing technology.
Enmark shares an example of a major healthcare services provider that worked with KPMG and Workday to accomplish three primary objectives for their HR transformation: simplify, ensure transparency, and drive efficiency.
The healthcare provider selected Workday based on Workday’s analytics capabilities, its more straightforward user interface and the rapid implementation that could be deployed into their environment, according to Enmark. And they chose to work with KPMG “based on our industry knowledge and expertise, our skills within human resources and our successful track record of implementing Workday technology.”
KPMG sees its partnership with Workday as a “tremendous opportunity to help government agencies tackle and advance their HR capabilities in this changing workforce environment they’re operating in,” he added.
Watch the full panel to hear more about the benefits of a modern HR platform and how your agency can accelerate its modernization journey to support its hybrid workforce.
This video panel discussion was produced by Scoop News Group and FedScoop and supported by KPMG.
Some services described herein may not be permissible for KPMG audit clients and their affiliates or related entities.