State Department’s Amy Ritualo on embracing AI for diplomacy

At the Elastic Public Sector Summit, Amy Ritualo, Acting Chief Data and AI Officer at the Department of State, discusses State’s focus on leveraging generative AI, emphasizing the need for secure access to proprietary information like diplomatic cables, which totaled 6,300 daily in 2023. She highlights the importance of data quality, access, sharing and role-based permissions. Ritualo also underscores the significance of cross-agency and public-private collaboration in advancing AI and data analytics, noting the State Department’s close partnerships with various internal and external entities.