Box’s Jason Gray on making AI reliable in government

Jason Gray, Managing Director of Global Federal Government for Box, discusses the importance of data readiness and governance for AI initiatives in government. Gray emphasizes that without proper data governance, AI systems can produce unreliable information. He notes that AI is reducing administrative burdens by automating tasks like data extraction and summarization and is also used for automatic decision-making and data classification. Gray observes that globally, there is significant progress in AI policy, governance and strategy, particularly in privacy and data sovereignty.