AWS’s Mohan CV on workforce innovation through trusted AI

Mohan CV, Principal Architect, Worldwide Public Sector, at AWS, discussed the integration of AI in federal workforce reimagining. Successful agencies identify real work challenges, involve employees early in the design process, and clearly communicate AI’s purpose to build trust. AWS leverages AI for tasks such as automating resume screening, reducing manual workload, and integrating siloed workforce data to improve insights. He emphasized starting small with AI pilots to build momentum and trust, which in turn drives organic adoption. Examples included AI automating resume screening and unifying workforce data for better decision-making.