IRS’s AI voicebots and chatbots have room to grow, advisory panel says
An Internal Revenue Service Advisory Council report delivered eight recommendations to the agency on its AI-enabled customer service tools.
An Internal Revenue Service Advisory Council report delivered eight recommendations to the agency on its AI-enabled customer service tools.
The AI company is in talks with federal agencies, its head of global affairs said in an interview with FedScoop.
ChatGPT Enterprise is showing up within the Treasury Department and the Air Force Research Laboratory, among other places.
The agency hasn’t met some federal requirements for the transition to IPv6, the Treasury Inspector General for Tax Administration found.
Satbir Thukral faces 15 years in prison after taking cash payments from two people with subcontracts at the tax agency.
The Treasury Inspector General for Tax Administration said the agency has taken steps in the right direction after a contractor shared thousands of tax returns with two media outlets.
The General Services Administration said over 40 of the 70 fellows will participate in AI-related projects.
The Treasury Inspector General for Tax Administration said in a report that the agency can’t effectively manage the decommissioning of legacy IT systems without an established oversight mechanism.
At the second anniversary of the PACT Act, the Department of Veterans Affairs announced a consolidated website with information about preventing fraud and scam attempts.
A Treasury Inspector General for Tax Administration offered six recommendations to the tax agency to improve its security protocols around its use of the single sign-on service.