The challenges and benefits of adopting as-a-service models

More and more agencies are turning to as-a-service, cloud-based applications rather than hosting services in house. While there are many benefits to that model, there are challenges too.

Scoop News Group’s Wyatt Kash spoke recently with Federal Energy Regulatory Commission CIO Mittal Desai about the challenges and benefits of adopting an as-a-Service model, the cultural shifts required within IT teams to support adoption and other training needs. Desai also highlights significant impacts of as-a-service on operations, including reduced outages, faster feature deployment and improved security. Listen into that conversation now.

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