![Francis Rose](https://fedscoop.com/wp-content/uploads/sites/5/2021/09/The-Daily-Scoop_Header_Francis-Rose.png?w=302)
VA using automation to improve insurance; Your employees are your customer; GSA restarting Polaris soon
Executive Director of the VA Insurance Service Dan Keenaghan; Salesforce’s Sean Kennedy; former GSA acting deputy chief acquisition officer Roger Waldron.