The General Services Administration is working with internal technology equity experts for the site’s facial recognition pilot.

Hanna Kim, a DOD, State and Treasury alum, is set to lead Login.gov after serving as its first-ever deputy director since January.

Robin Carnahan said the agency has 150 AI pilots and is zeroed in on purchasing “best-in-class AI technologies.”

The GSA pilot will start in May and follows a previous Login.gov initiative to use an evidence-based identity verification system.

The move comes as the agency conducts an equity study on remote identity proofing.

The agency's work on Login.gov and beta tests for Notify.gov and SNAP benefits are examples of centering people, GSA Deputy Administrator Katy Kale said.

The announcement comes days after the GAO reported that fraud accounted for 11-15% of the total amount of unemployment insurance benefits paid during the pandemic, totaling between…

The agency is conducting research to test and validate potential racial bias within the technology.

The announcement comes as agencies face mounting pressure to improve federal employees' access to retirement services.

Lawmakers want to know more about GSA's misleading statements regarding Login.gov's security compliance and how it impacted its receiving TMF funds and FedRAMP authorization.