Investments totaling $50.2 million will allow both agencies to pursue digital initiatives aimed at enhancing customer experience and employee workflow.

The agency is playing catchup on recovering the costs taken to launch its electronic Consent Based Social Security Number Verification service.

Commissioner Martin O’Malley says the move away from physical signatures is aimed at “eliminating as many paint points as possible.”

The planned December launch will be open to first-time applicants between 18-65 who have never been married.

A flaw in CrowdStrike software has impacted Microsoft products, with malfunctions resulting in problems for government services.

Social Security Administration leaders say the “data rich” agency is undergoing cultural change with its adoption of SecurityStat and embrace of several AI tools.

The tax agency directs users to file public records requests through ID.me, a tool that has sparked concerns in Congress and from privacy advocates.

Mina Hsiang, administrator of United States Digital Service, details top agency project successes of the past year, while looking ahead to hiring challenges posed by emerging tech.

While OMB acknowledged issues raised by the Civic Hacking Agency’s gov metadata project, there are also real signs of progress.

Report finds that agencies are missing out on cost savings with the purchases of IT products and cyber-related investments, per a new Government Accountability Office report.