Democracy Forward alleges the agency failed to fully respond to multiple FOIA requests.

Frank Bisignano said the agency’s data protection measures “did not diverge” from standard practice, challenging the DOGE-related concerns raised by SSA’s ex-CDO.

Senate Finance Committee Chair Mike Crapo is probing the agency on whether the Numident database was accessed or leaked.

Charles Borges, who served as SSA’s CDO since January, said he cannot verify that agency data is being used in accordance with legal agreements or federal requirements.

An SSA spokesperson maintained the agency is “not aware of any compromise” to the cloud environment referenced in the complaint from the agency’s chief data officer.

AARP warned that steering people more toward its online identity proofing feature, SAP, will “exacerbate the agency’s customer service crisis.”

The agency did not have defined procedures to review nearly $2 billion in IT investments in fiscal 2024, a fact the GAO called “concerning.”

The watchdog found that restrictive licensing practices from vendors have resulted in higher costs and architecture challenges.

Young described how CenturyLink is looking for agencies that are ready to use EIS as an opportunity to transform its networks and provide the basis for large-scale…

The 11-person panel will assess SSA's progress on the initiatives outlined in the agency's 2017 IT Modernization Plan.