A sign for the U.S. Department of State is seen on the outside of the Harry S. Truman Federal Building on Oct. 8, 2024 in Washington, DC. (Photo by Kevin Dietsch/Getty Images)
State Department CIO Kelly Fletcher, left, speaks during AI Talks in Washington, D.C., on April 18, 2024, while State CAIO Matthew Graviss looks on. (Scoop News Group photo)
CIO Kelly Fletcher sees a future with agency consolidation and simplification, paired with AI agents that “make it easy for people to do their job” and “reduce…
A sign for the U.S. Department of State is seen on the outside of the Harry S. Truman Federal Building on Oct. 8, 2024 in Washington, DC. (Photo by Kevin Dietsch/Getty Images)
The 2025 American Customer Satisfaction Index study found rising customer satisfaction with USDA, State, SBA and other agencies engaged in various tech initiatives.
The plaintiffs say the agencies’ deployment of technologies that scour social media for “disfavored” speech violates the First Amendment and has chilled labor activities.
A sign for the U.S. Department of State is seen on the outside of the Harry S. Truman Federal Building on Oct. 8, 2024 in Washington, DC. (Photo by Kevin Dietsch/Getty Images)
That included notifications that roles were “excepted” during a shutdown. A spokesperson pointed to “minor data” discrepancies, which the agency worked to fix.
Agency officials at recent govtech events say they’ve leaned into AI education and touted the ability to eliminate toil as part of efforts to combat workforce hesitancy…