That included notifications that roles were “excepted” during a shutdown. A spokesperson pointed to “minor data” discrepancies, which the agency worked to fix.

Civilian federal agency interest in the company’s technology has grown, but current and former officials have some worries, including cost.

Agency officials at recent govtech events say they’ve leaned into AI education and touted the ability to eliminate toil as part of efforts to combat workforce hesitancy…

The GSA is leveraging the State Department's “privacy-preserving” API for passport records to compare passport photos submitted to Login.gov.

Some hardware can connect to both of the satellite internet services, and a recent Starlink outage took out access to Starshield.

The process of remote wiping government phones has been slow, employees who used to do work for the agency said.

Impacted workers and department formers say the loss of knowledge threatens to impair the agency’s science and technology diplomacy.

The watchdog looked at how the National Passport Information Center dealt with a post-pandemic call surge and the selling of fake appointments on social media.

The recently shuttered office’s former director offers a eulogy to a State group focused on innovation and modernization in diplomacy.

Manny Medrano | Director, Cyber Monitoring & Operations, Bureau of Diplomatic Security | Dept. of State