Commerce’s Andre Mendes on modernizing the decennial census

Andre Mendes, CIO for the Dept. of Commerce, discusses how IT modernization has made a material difference in improving the customer experience for American citizens over the past year. Mendes highlights the release of the 2020 decennial census and how different it was from past versions, with the majority of reporting collected via cloud-based online systems making it the highest-participated decennial in history.