Deloitte’s Brandon Gressett on government’s automation evolution

Brandon Gressett, Senior Manager at Deloitte, discussed the evolution of automation in government agencies, emphasizing the importance of starting with existing technologies like RPA and NLP. He highlighted the benefits of agentic workflows, which integrate complex data processing and human interaction. These workflows enable tasks like end-to-end software development in 10 days and automate Privacy Act processes. Gressett envisions agentic workflows as transformative, akin to the internet’s impact, and he urged agencies to embrace this technology to streamline operations and enhance efficiency.