Gary Hix, CTO for Hitachi Vantara Federal, discusses the impact of AI on federal agencies. He highlights two main areas of AI use: outward-facing applications like digital twins and chatbots for citizen services and inward-facing applications like AI operations management and predictive analytics. He expresses concern about the government’s challenges in adopting a hybrid cloud model and the risk of locking into a single cloud provider, emphasizing the need for multi-cloud management and data governance. He also mentions that AI can help address skill gaps and improve efficiency in managing IT solutions.
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