KPMG’s Brian Anderson on why tech-savvy HR is key to federal workforce success

Brian Anderson, Principal at KPMG, said federal agencies must leverage modern HR management systems to improve efficiency and build a skilled workforce. He emphasized the importance of an open mind regarding technology’s potential and focusing on the employee experience, similar to personal life tools like mobile and user interfaces. Anderson also highlighted the benefits of modern systems for in-the-moment feedback, linking performance goals to reviews and using AI for performance management coaching.