Lessons Learned and Developing a Government Mobile Strategy

In the third and final part of our mobile interview series with Gwynne Kostin, Director Mobile, GSA’s Office of Citizen Services & Innovative Technologies, Kostin discusses lessons learned and the importance of developing a strategy.

“What is your strategy in terms of moving forward with mobile? Building an app is not a strategy. How does that app fit within the mission space of your organization?,” Kostin says.