State Dept. exec on how cloud integration improves employee engagement

Michelle Sparrow-Walker from the Department of State answers the question: “Can you share an example of how your agency is using the cloud to transform the user experience of your customers or employees and improve your agency operations?”

In her answer, Sparrow-Walker shares how they’ve used PaaS to consolidate systems and drastically improve employee engagement. She brings her insight as the department director of the Information Resource Management Bureau’s, Systems and Integration office.