UiPath’s Todd Schroeder on data-driven decision-making for process optimization

Todd Schroeder, VP of the public sector for UiPath, talks about the use of AI and generative AI in improving the CX and innovation in agencies. Schroader highlights the tactical benefits of specialized AI, particularly in automating workflows and processes, which results in increased efficiency and improved citizen experiences. He also talks about discovery capabilities like process mining that help identify root cause problems and enable targeted improvements.