BEIJING, CHINA – AUGUST 24: In this photo illustration, the logo of Grok is displayed on a smartphone screen with the xAI logo in the background on August 24, 2025 in Beijing, China. Elon Musk’s xAI has open-sourced its Grok 2.5 model and plans to do the same for Grok 3 in the next 6 months. (Photo illustration by VCG/VCG via Getty Images)
A sign marks the location of the General Services Administration headquarters building on Jan. 29, 2025, in Washington, DC. (Photo by J. David Ake/Getty Images)
A view of the Microsoft corporate logo in front of the Microsoft Office building on 41st St. and 8th Ave. on July 19, 2024 in New York City. (Photo by Craig T Fruchtman/Getty Images)
Zach Whitman, chief AI officer and chief data officer of the General Services Administration, speaks during Salesforce’s Agentic AI Government Summit + Jamfest, presented by FedScoop, on Aug. 19, 2025. (Scoop News Group photo)
Zach Whitman, the agency’s CAIO and CDO, acknowledged there are “drawbacks” to a shared service like USAi, but emphasized it is intended for agencies’ general use cases.