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General Services Administration

Zach Whitman, chief AI officer and chief data officer of the General Services Administration, speaks during Salesforce’s Agentic AI Government Summit + Jamfest, presented by FedScoop, on Aug. 19, 2025. (Scoop News Group photo)

GSA AI chief: USAi is an ‘immediate term’ product

Zach Whitman, the agency’s CAIO and CDO, acknowledged there are “drawbacks” to a shared service like USAi, but emphasized it is intended for agencies’ general use cases.
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