VA modernization subcommittee members voiced concerns about the agency’s ability to address a backlog of claims, potential late bills and budgetary issues.

During a House Veterans' Affairs subcommittee hearing on VA.gov, VA CIO Kurt DelBene couldn’t name the newly hired executive charged with fixing website issues when asked to.

Oracle Cerner did not send a representative to the hearing despite being invited to.

The issue was caused by VA.gov processing errors, according to an internal investigation.

Missing records were identified through an audit of IT contracts signed between fiscal year 2018 and fiscal year 2021.