(Getty Images) Sponsored Improving constituent access through AI A new FedScoop documentary explores how government is improving constituent engagement with AI and ML adoption. Jan 5, 2022 By FedScoop Staff
(Getty Images) Sponsored AI and ML help government safety nets scale during pandemic How the Illinois Department of Unemployment overcame overwhelming information requests quickly with intelligent agents. Aug 28, 2020 By FedScoop Staff
Jennifer Ricker, Acting Assistant Secretary, Dept. of Innovation & Technology, Illinois Sponsored Expanding chatbot, virtual agent use to meet citizen needs Illinois’ Department of Innovation and Technology acting assistant secretary on answering citizen questions with chatbots and virtual agents. Jul 28, 2020 By FedScoop Staff
Sponsored Blockchain pilots gain traction at government agencies Initial tests suggest agencies believe distributed ledgers will strengthen security and improve transaction services. Mar 15, 2019 By FedScoop Staff