In late 2021, the Biden administration issued landmark citizen- and customer-experience-focused policy items: the President’s Management Agenda and the Executive Order on Transforming Federal Customer Experience and…

The 11-person panel will assess SSA's progress on the initiatives outlined in the agency's 2017 IT Modernization Plan.

It’s the time of year when kids start going back to school, but it’s the business side of federal agencies that could use a little education when…

NASA CIO Linda Cureton has confirmed she will speak at FedScoop’s Lowering the Cost of Government with IT Summit, August 24 at the Newseum. Cureton joins a list…