The Patient Advocate Tracking System-Replacement was transferred to the cloud in 2023 and was not properly assessed for risk as it contains medical record access.

Upgrades to the Veterans Affairs Department’s Electronic Health Record system are “actually working” but need to go faster, Secretary Doug Collins said.

According to a strategic plan unveiled via a FOIA request, the backlog of unanswered requests stood at 404,000 as of Feb. 13.