Navy’s Ashley Elizabeth Evans on using agentic automation to streamline complex tasks

Ashley Elizabeth Evans, Director of Data and Digital Transformation at the Office of the Assistant Secretary of the Navy, discussed the culture shifts needed to integrate automation in government agencies, emphasizing the opportunity rather than the threat it poses. She highlighted the Department of the Navy’s use of agentic automation, which combines traditional RPA with AI to automate complex tasks, such as detecting and correcting unmatched transactions. Evans envisions a future where automation continuously scans and corrects transactions in real-time, significantly reducing workload and improving efficiency.