GSA launches customer feedback pilot
August 04, 2015
A new General Services Administration pilot launched Tuesday wants to take that kind of feedback and use it to make the experiences of future customers even better.
David Stegon was a staff reporter for FedScoop and StateScoop from 2011-2014.
Dawn Leaf will become the new deputy chief information officer at the Department of Labor, according to Federal News Radio.
Leaf, who has served as a senior advisor at the National Institute of Standards and Technology’s Information Technology Laboratory, will take the spot vacated by Thomas Wiesner, who retired this past summer.
Dawn Leaf is a Senior Advisor in the National Institute of Standards and Technology Information Technology Laboratory, and the NIST Senior Executive for Cloud Computing. Prior to her appointment to NIST in March 2010, Ms. Leaf served as the Deputy Chief Information Officer/Chief Technology Officer for the United States Department of Commerce, the Chief Information Officer of the Bureau of Industry and Security, the Chief Technology Officer of the Smithsonian Institution, and as the Manager of System Architecture of the United States Patent and Trademark Office.
Before joining the federal government in 1999, Ms. Leaf acquired broad experience in Information Technology management, advanced technology, and large scale distributed systems development and engineering. She served as the program manager for several National Aeronautics and Space Administration (NASA) and National Oceanic and Atmospheric Administration (NOAA) programs under contract.
Ms. Leaf's foundation in Information Technology came from her 1981-1995 tenure with the Westinghouse Electric Corporation (Northrop-Grumman). Highlights include the 1992 George Westinghouse Signature of Excellence Award and appointment as the Information Systems Manager for the Oceanic sonar and anti-submarine warfare facility. Dawn Leaf holds an M.S. in Systems Engineering from the Johns Hopkins University, Whiting School of Engineering, and is a cum laude graduate of McDaniel College.