EY’s Amy Jones on AI-driven customer experience improvements
Amy Jones, US Public Sector AI Lead for EY, talks about how workforce development, innovation and cultural management enable agencies to better serve their missions in the digital age. She also discusses material improvements that AI has brought to the customer experience for American citizens.
Red Hat’s Adam Clater on how AI is bettering the customer experience
Adam Clater | Chief Architect, Civilian Agencies | Red Hat
