UiPath’s Amy Marchibroda on agentic AI’s next phase in government

Amy Marchibroda, Vice President, U.S. SLED, for UiPath, discussed the transition from isolated automation pilots to enterprise-scale, mission-driven execution. She emphasized the importance of aligning automation with agency missions and establishing a center of excellence for sustainable operations. Marchibroda highlighted the significant impact of agentic automation in the public sector over the next 12 to 24 months, particularly in benefits and eligibility determination, call centers and complex business processes. She noted that agentic automation can reduce paperwork, streamline processes and enhance economic development by freeing up knowledge workers for high-value tasks.