The “renaissance” of government CX; Who is your customer?; Biotechnology at DOD
DOD’s Barbara McQuiston; former USDA Enterprise Architect Jonathan Bennett; former DHS Director of Digital Innovation and Solutions Darryl Peek.
Advertisement
Darryl Peek
Federal CIOs on modernization efforts at their agencies and the future of cybersecurity
On the latest episode of The Daily Scoop Podcast, hear from four federal CIOs on their progress with the Biden Administration’s EO on cybersecurity and how the…
Salesforce’s Darryl Peek shares how agencies can improve citizen services
Darryl Peek touches on customer experience and why thinking of citizens as customers can help deliver better services.
Salesforce IT executive shares tips to overcome obstacles in digital transformation
Darryl Peek says if “trailblazers” start with small projects, its easier to fight the risk-adverse nature of agencies and win buy-in for change
Salesforce’s Darryl Peek discusses IT modernization
Peek addresses the current modernization environment and more.