How the State Department used AI and machine learning to revolutionize records management
A pilot approach helped the State Department streamline the document declassification process and improve the customer experience for FOIA requestors.
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Innovation Edge Use Case Series
Streamlining aid delivery: Lessons from SBA’s digital modernization journey
How the Small Business Administration’s pivot to a cloud-based CRM platform helped it navigate through the pandemic and transform its approach to customer service.
How NIH’s National Library of Medicine is testing AI to match patients to clinical trials
A team at the National Institutes of Health’s National Library of Medicine is using large language models and AI to help researchers find candidates for clinical trials.
How cloud modernization transformed OPM cybersecurity operations
By shifting to cloud-native solutions, the U.S. Office of Personnel Management has significantly enhanced its underlying security infrastructure to better protect the agency from evolving cyber threats.
How cloud modernization helps FERC streamline its regulatory processes
A novel tech-challenge approach helped IT leaders at the Federal Energy Regulatory Commission start the overhaul of its legacy applications and improve customer service.
How the U.S. Census Bureau leveraged cloud services to modernize security
By transitioning to cloud-native software-as-a-service solutions, the U.S. Census Bureau redefined its approach to log management and laid new foundations for zero trust.
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