Government leaders report automation has fast-tracked large-scale service improvements faster and at lower costs than big-ticket IT modernization projects.
Public sector organizations used momentum created by the pandemic to implement AI pilot programs in 2020. Leaders shared their lessons learned at a recent summit.
Federal and state agency leaders at Google Cloud’s Public Sector Summit discuss practical IT decisions that led to their greatest successes over the past year.
Google Cloud’s global public sector vice president sees a new resiliency in how government agencies are rising to meet critical citizen needs during a national crisis.