National Institute of Standards and Technology officials recognized that serving external customers meant starting with a modernized customer relation and case management platform.

National Science Foundation adopts modernized CRM tool to fast-track funding pitches.

The former GSA official will join Slalom as a client service partner Feb. 10, helping agencies migrate legacy apps to the cloud in an agile manner.

Interviews with six federal, state and local government customers give greater insight into the benefits, costs and risks associated with investing in Salesforce case management solution.

Salesforce's Ramani Vaidyanathan shares how cloud services unify the way grants are expedited and can improve, measure, and track the impact of program performance.

With digital transformation occurring at a rapid pace, a better customer experience for your stakeholders is more critical than ever. Learn best practices from government leaders that…

Government leaders can take advantage of modern tools which improve the recruiting process by allowing collaboration among all stakeholders on a single platform.

Build stronger connections between citizens, employees, governments, services and the information they all need by tracking interactions in one place.

Reach your audience with the world’s #1 email marketing platform and drive valuable engagement at the right moment.

View all case data and related interactions in a searchable, secure platform and create a unifying help desk experience for agents.