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service desk

Capt. Bryan Bailey uses an on board computer to translate information received from a drop sonde into coordinates for a precision air drop March 18, 2010, at Altus Air Force Base, Okla. Captain Bailey is a weapons officer with the 54th Airlift Squadron.(U.S. Air Force Photo/Master Sgt. Jack Braden)

Air Force wants to experiment with consolidating service desk, device management

Experiments at up to 20 of 187 bases globally will "leverage commercially owned and operated IT services at those bases to learn and adjust before transitioning to…
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